










π"Customization Notes οΌοΌοΌοΌ"
"Customization Process"
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Step 1
"Select Your Perfect Package, (Oil Painting Collection,choose your preferred art style, and screenshot your selection. )Then, upload a high-quality photo of your beloved pet (we know itβs tough to choose!)."
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Step 2
"Choose a photo of your beloved pet from your collection and upload it. (For the Oil Painting Collection, please also upload a screenshot of your preferred art style.)"
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Step 3
"Place your order, and weβll create a proof within 1-2 days. After sending it to you, weβll contact you multiple times to confirm the design before delivery β we wonβt ship your order until youβre fully satisfied!"
Frequently Asked Questions
How long will it take to receive my order?
"Custom orders vary in creation timedue to complexity and queue timesβDM/chat with usfor your personalized timeline! πΎOnce crafted:
- Small items: 6β9 business days shipping
- Large items: 7β14 business days shipping
Weβll keep you updated every step β your petβs portrait (or glow leash!) is worth the wait!Β β¨"
Can I preview my artwork before production?
"Yes! We send all customers a free preview of their artwork once itβs ready. You can then request edits as many times as needed to perfect it. Once youβre happy with your petβs artwork, weβll proceed to production."
What if I don't like my artwork?
"Weβll communicate with youbefore, during, and after creationβ unlimited revisions until youβre 100% happy! Make changes as neededbefore shipping(weβll send proofs for your final approval). Once you confirm and we ship, no revisions can be made. Your furry masterpiece deserves care at every step! πΎ"
What is your satisfaction guarantee?
"Weβll communicate with you unlimited times to refine your preview before production. After crafting, weβll confirm the final product with you β we wonβt ship until youβre fully satisfied, and revisions are free until then!"
Is my pet photo good enough to use?
"We check all pet photos we receive. Usually the photo is perfectly fine. If there's a problem we'll email you and explain the issue, and request some new photos via email."
"Photos that work best are taken in good, natural lighting, and at eye-level with your pet."
Do I need to pay for shipping?
"Orders over $100 qualify for free shipping!"