"Custom orders vary in creation timedue to complexity and queue times–DM/chat with usfor your personalized timeline! 🐾Once crafted:

• Small items: 6–9 business days shipping
• Large items: 7–14 business days shipping

We’ll keep you updated every step – your pet’s portrait (or glow leash!) is worth the wait! ✨"

"Yes! We send all customers a free preview of their artwork once it’s ready. You can then request edits as many times as needed to perfect it. Once you’re happy with your pet’s artwork, we’ll proceed to production."

"We’ll communicate with youbefore, during, and after creation– unlimited revisions until you’re 100% happy! Make changes as neededbefore shipping(we’ll send proofs for your final approval). Once you confirm and we ship, no revisions can be made. Your furry masterpiece deserves care at every step! 🐾"

"We’ll communicate with you unlimited times to refine your preview before production. After crafting, we’ll confirm the final product with you – we won’t ship until you’re fully satisfied, and revisions are free until then!"

"We check all pet photos we receive. Usually the photo is perfectly fine. If there's a problem we'll email you and explain the issue, and request some new photos via email."

"Photos that work best are taken in good, natural lighting, and at eye-level with your pet."

"Orders over $100 qualify for free shipping!"